Case study · 01 · Founder, solo
360Películas
An online store, its operations and an AI support agent.
Direct-to-consumer store for pre-cut removable window tints, shipped across Portugal. Customers pick a make, model and year, and the kit arrives cut to fit. I built the storefront, the back office and the operations behind it, and I still run the support myself.
What it runs on
- AI WhatsApp support agent
- Tickets when the bot needs a human
- FAQ the bot answers from
- Human takeover mid-conversation
- Anti-abuse protection
- Orders, catalogue and back office
Laravel · Filament · React · WhatsApp · AI
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